Our customers are usually satisfied with their purchase, which is very important to us. However, we would like to inform you that you have a guarantee and exchange right according to the terms below.
Upon receipt of the goods, visible damage to packaging must be reported immediately to the carrier! Registration deadline for injury (s) is 3 days from date received.
The product is free delivered Egersund and therefore posed no guarantee regarding the loss or damage of goods from our site.
Item must also be checked that is in agreement before commencing work.
The item (s) you have purchased comes from to used car parts that Rogaland Bildeler AS believes will work satisfactorily. If the part’s age and previous use nevertheless causes the part (s) not to have any functional ability, Rogaland Bildeler AS disclaims any responsibility for such malfunction. Work on the part / car must not be started before contacting Rogaland Bildeler AS.
Guarantee is automatically revoked if the part is not installed by an authorized workshop. Documentation must be provided.
Should a dispute still arise, the case will in the worst case end in the Conciliation Council. The agreed venue will then be Rogaland Bildeler’s home, the Egersund Conciliation Council.
Complaints / Return
Warranty
3rd month warranty against casualty, applies to engine and gear. Our liability is limited, for whatever reason, to the product’s sales value. Expenditure on in / out assembly is not covered by Rogaland Bildeler AS. All other items last 14 days. The seller must be contacted before warranty work is started. Shipping costs are not covered. Our guarantee is not inherited when the item is changed, the return deadline is 14 days from the registration date.
The warranty is waived if the part is not fitted by an authorized workshop. Documentation must be provided!
Return policy
All returns MUST be arranged by phone 51 49 49 50, retur@robil.no or via our website. Upon return, the buyer must enclose a trade receipt / invoice as well as a return slip on the reason for the return. Return deadline is 14 days from the date of registration. There is a 20% (minimum 300 kr) return charge on return of all incorrectly ordered items.
Goods without return policy
Electricity articles, goods under SEK 300, specially ordered parts (including cutting of bodywork and other parts that are not normally stored) Parts that have been dismantled, opened electricity. I also do not take back and have no claims. Upon return, the receipt / delivery note and return slip must be checked. Returned goods must be packaged well and returned in the same way as the delivery came from us. NOT IN CHARGE!
NOTE: Returned / goods that have not been approved by us are in our warehouse for 3 months after receipt. If goods are not claimed within this period, part will be sent for destruction.
Cancellation form
Do you want to use the right of cancellation? Download form